General

  1. Beginning February 15, 2018 all non-gaming areas including restaurants, retail shops, public concourses, meeting rooms, restrooms, and elevators are now designated as smoke-free zones. Also, as a precaution to prevent the spread of Covid-19, smoking is currently not permitted on the gaming floor.

    No alcoholic beverages may be taken outside.

  2. Valet parking is always complimentary at Seneca Allegany Resort & Casino. There is also complimentary self-parking in our spacious parking lot.

  3. While you are gaming at Seneca Allegany Resort & Casino, all beverages are available at no cost to you. You may also purchase drinks inside Thunder Mountain Buffet, at the Fire Lounge and at The River Bar on the Casino floor.

  4. No. Anyone 18 years of age or older can apply to work for us. For more information on current positions available, see our careers section.

  5. Canadian currency can be exchanged for U.S. currency at any of our cashier windows at very favorable rates.

  6. A Social Club by Seneca card is the first step in establishing the kind of personal relationship that you’d expect from Seneca Resorts & Casinos. As a valued Social Club by Seneca member you are eligible to request a statement of your winnings or losses.

  7. Check-in begins at 4 PM; check out is at 11 AM. If you would like to request an early check-in time, please let us know as soon as possible.

  8. Weapons are not permitted on the premises. Exceptions made only for hunting & firearms trade show purchases made at events hosted by the property.

Social Club By Seneca

  1. By signing up at the Social Club or any Enrollment Kiosk at one of our three properties! You will enter into the club at the Member tier. Being a Social Club cardholder automatically enters you into promotions while you play at any Seneca Resorts & Casinos property. You will earn rewards while you play, like Player Points that are redeemable for dining, shopping, event tickets and hotel stays! Social Club cardholders can qualify for even more exclusive offers and complimentary benefits.

  2. Member, Player, Pro and Advantage.

  3. Earn 150 Tier Credits within the 12-month qualifying period to step into increased benefits, including discounts on food and retail, and Player Point conversion to Slot Play. Social Club cardholders will also be recognized with exclusive promotional days for point multipliers and more!

  4. Earn 750 Tier Credits within the 12-month qualifying period to begin experiencing what complimentary really means! From top tier event invitations to golfing, Pro cardholders have truly taken a step into distinction.

  5. Earn 2,000 Tier Credits within the 12-month qualifying period to attain the most exclusive level of Social Club by Seneca membership. Advantage cardholders will enjoy the biggest multipliers and discounts, as well as 1 to 1 Player Point conversion to Slot Play. A casino host is waiting to personalize your Seneca Resorts & Casinos getaway and show you what complimentary really means.

  6. Social Club cardholders will earn Tier Credits & Player Points as they play their favorite games. Each point earned at the slot machine or table game will add 1 Tier Credit AND 1 Player Point to your account.

  7. Player Points can be redeemed much like dollars at any point-of-sale location or converted at any slot machine for Slot Play. The amount you can redeem may be based on your card tier. See the Benefits Chart for full redemption details.

  8. Tier Credits are earned while playing any game using your Social Club by Seneca card. Credits can be earned over a 12-month period and will determine your Social Club membership status. Once you earn enough Tier Credits, you will be automatically upgraded to the next level. The more points you earn, the higher the status you will achieve. You will earn 1 Tier Credit for every point earned. The Social Club by Seneca will also award cardholders with Daily Tier Credit Bonuses.

  9. Points must be earned between 6 AM and 5:59 AM the following calendar day. Bonus Tier Credits are awarded automatically.

    • Earn 20 Tier Credits and Receive 10 Bonus Tier Credits Awarded.
    • Earn 30 Tier Credits and Receive 30 Bonus Tier Credits Awarded.
    • Earn 50 Tier Credits and Receive 75 Bonus Tier Credits Awarded.
    • Earn 75 Tier Credits and Receive 150 Bonus Tier Credits Awarded.
  10. Once you have earned the required number of Tier Credits, your card tier will upgrade automatically.

  11. By reaching the required Tier Credits thresholds, you will be upgraded for the remainder of that qualification period.

Gaming

  1. This state-of-the-art technology allows you to carry around your “winnings” without the inconvenience of a big, heavy cup. You can either insert the ticket into another slot machine for additional play, or cash it in at any of our designated Ticket Redemption Machines throughout the gaming floor. You are also welcome to use the cashier windows for personal service. Guests should note that inside the Casino this ticket is the equivalent of cash and cannot be replaced if lost. Please note that tickets expire after 180 days.

  2. Seneca Allegany Resort & Casino features state-of-the-art machine dominations as high as $100.

  3. Seneca Allegany Resort & Casino features your favorite table games including Blackjack, Craps, Roulette, Caribbean Stud Poker, Three Card Poker, Mississippi Stud Poker, Blackjack Switch, Blackjack Super 7’s and Let It Ride® on the main gaming floor.

  4. You must be 21 or older to gamble at Seneca Allegany Resort & Casino and be able to show a valid government-issued photo ID.

Dining

  1. Our helpful staff at Thunder Mountain Buffet will work hard to seat you as quickly as possible.

    Please arrive 15 minutes prior to reservation time.

Entertainment

  1. Get your tickets at The Logo Shop, online at ticketmaster.com or at any Ticketmaster location.

  2. Coolers, outside food or drink, blankets and lawn chairs are not permitted at our outdoor shows. Reserved seating is all ground level. General Admission bleacher seating is available on a first come, first serve basis. Gates will open approximately 1.5 hours before the start of the show. Guests under 18 years old must be accompanied by an adult. No rain date, outdoor events are rain or shine. If canceled, refunds can be obtained at point of purchase.

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